FAQ

Film1 is the streaming service for all entertainment lovers, giving you access to the best movies. From must-sees to arthouse and the best Dutch movies.

Film1 is the place where you can watch together or alone, at home or wherever you want, on any device you prefer.

You can also choose from 4 live channels.

Film1 always a good movie!

To access Film1 visit our partnered operator's website. You can find the complete list here.

The cost of Film1 varies depending on your operator and the subscription plan you choose. Please visit your operator's website for detailed pricing information and to find the best deal for you.

The full list of our partnered operators is available here. 

If your operator isn’t listed, it means that Film1  is currently not in its offer. We are constantly expanding our partnerships, so please check back periodically. In the meantime, you can contact your operator to express your interest in Film1, which may help expedite the addition of our service to their offerings.  

You can watch Film1 on multiple devices such as tablets, mobile devices, computers, Smart TVs, and more. Simply download our app or access our website on your preferred device. For the full list of supported devices, click here.

Yes, you can connect up to 5 devices to the same plan, with a maximum of 3 devices streaming simultaneously.

To cancel your Film1 subscription, please contact your operator directly.

Yes, Film1 provides content in multiple languages. You can choose your preferred language for audio and subtitles in the settings menu of our app or website.

You can contact Film1 customer support through our "Contact Us" page on the website. Alternatively, your operator also offers support services for Film1 subscribers.

Yes, Film1 offers parental control features.  You can enable it in your account settings.

The parental control PIN is set to 1234 by default. If you want to change your PIN, go to the "Contact us" tab.

If you don't remember your password for the service, please contact the operator through whom you have subscribed to the Film1 service.